Terms & Conditions
The terms that apply when you use our services.
This is a starting template. Replace it with terms reviewed for your business.
Our services
We carry shipments under these terms and any terms shown when you book. Delivery dates are estimates unless a guaranteed service is booked.
Your responsibilities
- Describe the contents and value of your shipment accurately.
- Pack goods so they can travel safely.
- Do not send prohibited or restricted items.
- Pay the agreed charges, duties and taxes.
Liability
Our liability for loss or damage is limited as described in your booking unless additional insurance was purchased.
Claims
Report damage or loss as soon as possible, and within the period stated in your booking, with photos and proof of value.
Changes
We may update these terms. The version published on this page applies to new bookings.